Support

Someone is always awake for you

The concierge desk answers in under a minute, day or night. Below are the questions we hear most.

FAQs

Common questions

Digital check-in opens 24 hours before arrival in Oranto One. Physical suite access is from 14:00, and earlier arrival is released automatically the moment housekeeping inspects your suite.

Direct lines

Reach a desk

Front desk

Dial 0 — 24 hours

Duty manager

+234 803 000 0001

Medical clinic

+234 803 000 0007

Security control

+234 803 000 0011

AI concierge

Ask Ada anything — bookings, transfers, dining or spa. She answers instantly from the bottom-right of every page.